This document explains how Virevessora manages your personal data. We operate in Hong Kong and follow the Personal Data (Privacy) Ordinance (PDPO). Our goal is to protect your privacy when you visit our website to buy bags.
Q: What Information Is Collected?
We collect specific details when you interact with our website, create an account, or make a purchase. This information allows us to complete your transactions and provide our services.
- Personal Details: This includes your full name, delivery address, and your email address (contact@virevessora.com is where you can reach us). We also collect your phone number to coordinate bag deliveries.
- Functional Data: When you browse our website, we automatically collect your internet protocol (IP) address, browser variety, and operational system. We also track which website pages you visit and the time spent on those pages.
- Cookies: We use small data files on your device to recognize your browser. These files help us remember your shopping bag choices and keep you logged into your account.
Q: How Is My Data Used for Ads?
We work with third-party networks to display relevant advertisements to you on the internet. This process involves companies like Google.
- Google Ad Services: Our website uses tools provided by Google to understand user behavior. These tools place trackers on your browser to show advertisements based on your past visits to our website.
- Data Sharing: We do not sell your personal details to outside parties. We only share anonymous browsing details with ad networks to improve our ad campaigns.
- Managing Settings: You can control how you see advertisements. You can adjust your preferences by visiting the Google Ads Settings page on your browser. You can also block cookies entirely through your personal browser settings, though some website features might stop working.
Q: Is My Data Safe?
We take data protection seriously and implement measures to keep your details secure from illegal access or disclosure.
- Encryption: All personal details and transaction information sent through our website are protected using standard encryption protocols. This shields your details while they travel across the internet.
- Access Controls: Only specific personnel within Virevessora who need your details to pack or ship your bags can access your information.
- Storage Limits: We store your personal data only for as long as necessary to complete your orders, meet our legal obligations under Hong Kong law, or resolve corporate disputes.
Q: Who Do I Contact?
If you have questions about this privacy policy, want to access your stored data, or wish to correct any information we hold, you can reach out to our team.
- Email Support: Send an email directly to contact@virevessora.com.
- Operational Hours: Our team responds to data inquiries Monday through Friday, from 9:00 AM to 6:00 PM Hong Kong Time. We aim to address all privacy requests promptly and within the legal time limits set by the PDPO.